CRM Web Portal

The package includes a Drupal based customizable end user CRM Web Portal.

The default CRM site installed with the system includes the core features needed for the most common VoIP termination business cases. We have developed a number of additional Drupal modules that can be installed on top of that which cover the rest of the business cases required by the telecom business. Additional custom modules can also be developed depending on the needs of each customer. A list of the currently available modules follows.

Standard Modules

Web Services Authentication

Provides authentication via web services

Third Party Modules

Third party modules required by the CRM


Allows management of account profile data

Reports web services

Provide access to basic reports via web services

Signup Core

Core sign-up functionality module – required by all modules that use sign-up

Multi-step Signup

Provides a multi-step page signup functionality

Multi-language support

Allows multi-language support of the CRM site

Devices Basic

Allows basic management of devices

Payments Core

Core payments functionality module – required by all modules that use payments


Enables users to top-up their account balance

Numbers Core

Core numbers functionality module – required by all modules that use numbers


Allows management of account caller IDs

Voicemail Core

Core voicemail functionality module – required by all modules that use voicemail

Optional Modules


Allows management of email notifications


Enables redirection to custom login/logout pages

Single-step Signup

Provides a single-step online signup functionality

Speed Dials

Allows management of speed dials

Splash Page

Displays configurable page with account details

Transfer Funds

Allows transfer of funds between accounts

Web Callback

Implements web callback functionality


Allows password reset


Provides support form for user inquiries

Rates Map

Display interactive rate map

Credit card management

Allows storage of credit card information


Enables automatic on-net number assignment


Enables use of promotional code discount program


Enables account referral rewards

Devices Advanced

Allows advanced management of devices


Enables use of reward program

Provides integration with

IVR customizations

Allows use of custom IVR announcements

Multiple CRM sites

Allows use of multiple CRM sites


Allows download of receipt for each payment

Auto Payment

Allows automatic payment of invoices

Username Retrieval

Allows retrieval of forgotten username

Limit credit by day

Allows limit of daily top-up amount

Enterprise Subscriptions

Allows management of enterprise subscriptions

Residential Subscriptions

Allows management of residential subscriptions

Landing Page

Allows users to create multiple landing pages


Allows users to manage lines


Allows users to manage members

Night/Weekend Routing

Allows change of account route set Night/Weekend schedule

Numbers Enterprise

Allows management of enterprise numbers

Numbers Residential

Allows management of residential numbers

Voicemail Enterprise

Allows management of enterprise voice-mail boxes

Voicemail Residential

Allows management of residential voice-mail boxes


If you need to integrate or customize any features of the CRM Portal or any external system integration but you do not have the expertise or the time to build it yourself we always extend our development services at a great value price.